Scheduling an appointment
The MFA's appointment line receives an average of 6,000 calls per week. You can avoid long hold times with the following tips:
The MFA's appointment line receives an average of 6,000 calls per week. You can avoid long hold times with the following tips:
- Monday is the busiest day for our phone operators with more than 1,600 calls coming in each week. Typically , Thursday and Friday are "slower" days, and we recommend that you call after 2:00pm if possible to avoid the lunch calls.
- Have your insurance card available when you call to schedule an appointment.
- If you are scheduling a physical, considered a "well" visit, please allow for 4-6 weeks.
- If you are ill and require immediate assistance, operators will connect you to a triage nurse and provide you with a same day appointment when appropriate.
Day of appointment
- Parking is available in the 22nd & I Streets Garage adjacent to the South Lobby.
- Please bring your insurance card with you.
- If you are covered by an insurance/managed care health plan the Medical Faculty Associates participates with, you are financially responsible for the yearly deductibles and/or co-payments at the time of service.
- If you are obtaining services that are not covered by your insurance/managed care health plan, full payment of charges are expected at the time of service.
- An ATM has been installed in the South Lobby (22nd & I Streets) for the convenience of our patients.
